How do I use the Reimbursements tab under the Billing section?

The Reimbursements Tab displays the total amounts Seel needs to reimburse merchants for payouts issued through their original payment method.

Merchants can view their reimbursement amount and statuses (paid or unpaid) for each billing cycle within this tab.  They can also choose to "Download details" to learn more. 

The detailed reimbursement statement looks like the following:

Here's a detailed explanation of each column:

• Product: Seel product name of the policy
• Cover ID: The policy’s unique cover ID
• Issue ID: The unique ID of the claim
• Store Order ID: The source order ID in your ecommerce platform
• Store Order Number: The order number from your platform
• Issue Resolved At (UTC): Date and time when the claim was resolved
• Item Value: Dollar amount of the item
• Return Shipping Fee (if applicable): If return configuration is set to "Return to Seel", this is the fee paid by the shopper for return shipping
• Buyback Fee: If return configuration set to "Return to Merchant", this is Seel’s buyback fee deducted from the reimbursement
• Reimbursed Amount: Final dollar amount reimbursed by Seel to the merchant