How to manage fulfillment settings for Worry-Free Delivery?

Seel offers Worry-Free Delivery to enhance your customers' shopping experience. Due to Shopify's implementation constraints, the Worry-Free Delivery must be integrated as a virtual product in your store. This guide outlines how to manage fulfillment settings for Seel Product, especially for merchants using various ERP or OMS systems, which are crucial for delivery management.

Here's a preview of what you can expect to see in your Shopify admin panel:

Fulfillment Options for Seel Worry-Free Delivery

To accommodate different operational needs, Seel provides several fulfillment settings:

• Auto Fulfillment Upon Order Placement (Default): Worry-Free Delivery products are automatically marked as shipped virtually as soon as the customer places an order.
• Manual Fulfillment: The merchant must manually mark Worry-Free Delivery products as shipped. This option is ideal if you prefer to control the fulfillment timing.
• Fulfill After First Item Shipment: The Worry-Free Delivery product is automatically fulfilled after the first item in the customer's order is shipped. This option suits merchants who prioritize initial product delivery.
• Fulfill After Complete Order Shipment: Worry-Free Delivery products are fulfilled only after all items in the customer's order have been shipped. This setting is used when complete order fulfillment is preferred before marking Worry-Free Delivery as fulfilled.

How to Set Up

Currently, to configure the above the delivery settings, merchants need to contact Seel directly at [e-mail]. We are working on enabling a feature that will allow merchants to adjust these settings independently in the future.

For Storefront Visibility and Discounts:

• Hiding Seel Products from Storefront: If you wish to hide these virtual products from your storefront, please refer to our dedicated article: How to hide Green Shipping Protection as a product in my storefront?
• Excluding Seel Products from Discounts: For guidance on ensuring Seel products are not inadvertently discounted, refer to our detailed instructions: How to exclude Green Shipping Protection from discount code?