These instructions are for Shopify Plus Merchants who have enabled Seel and have upgraded to the newest Shopify checkout extension and are no longer seeing the Seel widget displayed within their checkout experience.
Here are some benefits when updating your checkout experience with our checkout widget:
- Provide a second chance for customers to opt-in for return protection
- Reduce the risk of return operating costs
- Create a streamlined checkout process
- Ensure customers don't miss out on return protection
What do I need to do?
To comply with the latest Shopify update, Seel has deployed an updated version of our app. In order to enable the new Seel widget within your checkout flow, you will need to do the following:
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- Update the Seel app within your Merchant Dashboard by clicking the "quick install" button shown below.
- To login click here and login using your store’s login email address & password.
- Or select “Email me a login link”
- Update the Seel app within your Merchant Dashboard by clicking the "quick install" button shown below.
The Quick Install Button will redirect you to your Shopify store's Checkout flow. Steps to ensure the Seel widget is displaying are captured below.
How do I enable Seel within the Checkout flow?
Once the Seel app has been updated, you will need to take the following steps to ensure the Seel widget is displaying within your checkout flow. Please note that this example is using Seel's Worry-Free Delivery product as an example:
- Navigate to the Shopify Admin Settings > Checkout > Click on the Customize button
- Once you've clicked into Customize, you will need to click on the Add app block in the bottom left-hand corner of the Checkout admin
- Once you've clicked on the Add app block, you will see available checkout app blocks, such as Seel's Worry-Free Delivery and/or Make it Returnable product
- You can then drag and drop the Seel product card to the desired location within the Checkout experience.
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- For insight, Seel sees most merchants place the Worry-Free Delivery widget under the Delivery section of the Checkout flow
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- Once configured please ensure that you
- You can then test within your stores checkout flow to ensure that the Worry-Free Delivery/Make it Returnable widget is displaying where desired
If you have any questions or concerns regarding configuring the Seel widget(s) within your checkout flow, don't hesitate to reach out to us at merchant@seel.com, our Support team will be sure to assist!
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