In some instances, Seel may require additional documentation or photos to move forward with your claim. We will reach out to you if we do need more information. If we do not hear back from you within 7 days, we will automatically close your claim. This does not mean your claim is denied. You can reopen the claim by responding to the original thread.
You can always see the status of your claim in our resolution center.
If we are asking for documentation, you can use the following resources to find what you are missing:
- Stolen issue documentation
- Lost issue documentation
- Damaged issue documentation
- Return issue documentation
If you still have questions, feel free to reach out to Seel’s support team.
Comments
0 comments
Please sign in to leave a comment.